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Privacy Policy of VietConsult & Learn

At VietConsult & Learn, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy. We regularly review and update our privacy practices to ensure compliance with relevant data protection laws and to provide you with the best possible experience while maintaining your trust.

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Information We Collect

We collect various types of information to provide and improve our services to you. This includes both personally identifiable information (PII) and non-personally identifiable information.

Personal Data

When you interact with VietConsult & Learn, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when you use our website. This data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

How We Use Your Data

VietConsult & Learn uses the collected data for various purposes to provide and improve our services, communicate with you, and ensure a seamless experience.

To Provide and Maintain our Service

We use your data to operate our website, process your requests, and deliver the services you've signed up for. This includes managing your account, providing customer support, and ensuring the functionality of our platforms.

To Manage Your Account

The Personal Data you provide allows us to manage your registration as a user of the Service. Your registration enables you to access different functionalities of the Service that are available to you as a registered user.

For Contract Performance

The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.

To Contact You

We may contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

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Disclosure of Your Personal Data

We may share your personal information in certain situations, always with your privacy and security in mind.

  • With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Service, to contact you.
  • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • With Other Users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

VietConsult & Learn will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

VietConsult & Learn will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Data retention concept with files and calendar

Security of Your Personal Data

The security of your Personal Data is paramount to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We implement a variety of security measures, including encryption and access controls, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Your Rights Regarding Your Data

Depending on your location and applicable laws, you may have various rights concerning your personal data. These rights are designed to give you control over your information.

  • Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@vietconsultlearn.com.

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Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Child-safe internet browsing illustration

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Customer support representative answering questions